The Chamber Team
April DiFalco - President
Joining the Chamber team in early 2004, April worked her way through the ranks of the GMCC. Beginning her career as the Administrative Assistant, within six months April became Coordinator of Programs and Services and then Director of Membership Services. It was in July 2013 that April took over the reigns of President, working closely with the membership, Town officials, Boards and Committees to contribute to making Manchester a better place to live, work and do business. April currently manages the Chamber team while getting involved in the community by sitting on the following boards and commissions; Downtown Special Services District, Economic Development Commission, MHS Career Panel Speaker Coordinator, Coordinator for the Chamber’s very own JA Day and the Outreach Administrator for the Manchester Manufacturers Outreach and Referral Program. Call April if you are thinking of expanding your business and need assistance on where to begin, need a refresher on the benefits of membership, exploring sponsorship opportunities or just to say “hello,” her door is always open.
Amy Heritage - Director of Member Services & Bookkeeper
In 2005, Amy joined the Chamber team as the Administrative Assistant, then taking on more responsibilities with coordination of events. Now, as the Director of Member Services, Amy meets with businesses to educate on the benefits of membership, continues to coordinate Chamber events and has also taken on the responsibility of bookkeeping. If you’re looking to join the Chamber, need a refresher on the benefits of membership, have a question about an invoice or would like to explore sponsorship opportunities - give Amy a call, she’ll be happy to help.
Lisa Poutre - Administrative Services Manager
Lisa Poutre joined our team in 2017 as our Administrative Services Manager. Lisa comes to us with a strong background in Chamber "life," as the former Operations Manager with another CT Chamber for ten years. Lisa truly understands all aspects of not only the day to day administrative activities, but also our annual events, member services and overall Chamber culture. If you would like to schedule or coordinate hosting an event, need information updated on the website, interested in mass mailings, need assistance with press releases, discuss member benefits or advertising options, schdedule a SCORE appointment or need to RSVP to an event, please contact Lisa. Her office hours are Wednesday - Friday from 7:30 am to 3:30 pm.
Patricia (Patti) Callahan - Administrative Assistant
Recently joining the team, Patti brings with her the experience of working with the young adult population through her faculty position in one of CT’s pubic school’s. Patti is the team’s front line and triage for the entire membership and community, and an integral part in our means and methods of communication. Patti will work with you to create that perfect “e-Campaign” to market to our entire membership and community, through our social media pages. Patti links our team to the future generation of entrepreneurs, business owners, leaders and workforce. Give Patti a call to discuss the best mode of communicating your message today! Patti's office hours are Monday from 7:30 am - 12:00 pm and Thursday from 7:30 am - 4:30 pm.